Privacy Policy
Title

Last updated: December 2024

1. General

2. Information We Collect

3. How We Use Your Information

4. How We Protect Your Information

5. Sharing Your Information

6. Your Rights and Choices

7. Data Retention

8. Changes to This Privacy Policy

9. Contact Us

1. general

At BetterThanYourX, your privacy is of the utmost importance to us. We are committed to protecting the personal information you share with us and ensuring that it is handled responsibly and securely. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

2. information we collect

We collect information from you when you interact with our website, place an order, subscribe to our newsletter, or contact our customer service team. The types of information we may collect include:

 

Personal Identification Information: This includes your name, email address, shipping address, phone number, and payment details.

 

Usage Information: This includes details about how you use our website, such as browsing history, pages viewed, and products searched.

 

Payment Information: We collect payment details necessary to process your order, including credit card details or other payment methods, through secure third-party payment processors.

3. how we use your information

We use the information we collect from you for the following purposes:

 

To Process Your Orders: Your personal and payment information is used to process and complete your transactions, including shipping and order confirmations.

 

To Improve Our Website and Services: We may use your usage information to enhance your experience on our site, improve our offerings, and resolve any issues.

 

To Communicate with You: We may contact you regarding your orders, provide updates on your purchase, or send promotional material or marketing communications, unless you opt-out of these communications.

 

To Prevent Fraud: We may use your information to detect and prevent fraudulent activity.

4. how we protect your information

We implement a variety of security measures to maintain the safety of your personal information. This includes:

 

SSL Encryption: We use secure sockets layer (SSL) encryption to protect your personal and payment information during transmission.

 

Third-Party Payment Processors: Payment details are processed securely by trusted third-party providers. We do not store your payment information on our servers.

 

Access Control: We restrict access to personal data to authorized personnel only, and we regularly update our security protocols to ensure data protection.

5. sharing your information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

 

To Fulfill Orders: We may share your address and shipping details with Australia Post or other delivery providers for shipping purposes.

6. your rights and choices

Opting Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any of our emails or contacting us at orderbetterthanyourx@gmail.com.

 

Accessing and Updating Your Information: You have the right to access, correct, or delete your personal information by contacting us.

 

Cookies: Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings if you prefer not to accept them, but this may affect certain functionalities of the site.

7. data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely dispose of it.

8. changes to this privacy policy

BetterThanYourX reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. contact us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:


Email: orderbetterthanyourx@gmail.com

 

Thank you for trusting BetterThanYourX with your personal information. We are committed to ensuring a safe and enjoyable shopping experience for all our customers.